Refund and Returns Policy for Hana’s Products:

At Hana’s, we strive to provide our customers with the highest quality products. However, we understand that there may be instances where you may need to return a product. Please read our policy carefully before making a purchase.

Returns:

If you receive any of our products that is damaged or spoiled, please contact us within 24 hours of delivery. We may ask for a photo of the product as proof of the damage or spoilage. If we determine that the product is eligible for a return, we will offer you the following options:

A replacement of the product
A refund for the cost of the product

Please note that we may require the product to be returned to us for inspection.

Refunds:

If you are not satisfied with the quality of a product you received, you may request a refund within 24 hours of delivery. We may ask for a photo of the product as proof of the quality issue. If we determine that the product is eligible for a refund, we will issue a refund for the cost of the product.

Please note that we do not offer refunds for products that have been consumed or partially consumed.

Cancellation:

If you need to cancel an order, please contact us as soon as possible. If we have not yet shipped your order, we will cancel it and issue a full refund. If your order has already been shipped, we cannot cancel it, but you may still be eligible for a return or refund.

If you have any questions or concerns about our refund and returns policy, please contact us at, we are committed to providing our customers with the best possible experience and will do our best to resolve any issues you may have.